Telecommunications Officer

City of Murray | Murray, KY

Date Posted: 6/24/2025 2:03:57 PM

Description:

SALARY: $17.85 - $23.54/hr

OPENING DATE: 06/24/2025
CLOSING DATE: Open Until Filled

DESCRIPTION: **Job posting is for a certified or uncertified telecommunications officer** Under general direction, operates telephone and two-way radio in the receipt and transmission of police, fire, and other emergency units; dispatches equipment as necessary; performs related work as required.

ESSENTIAL DUTIES:

  1. Receives calls by telephone and various radio systems for fire, police and ambulance services, determines order of importance; determines by inquiry the need for and location of services; determines the units to be sent in response to calls- dispatches emergency response units via radio, telephone, and national computer network.
  2. Operates LINK/NCIC equipment.
  3. Runs operator’s license checks, registration checks and wanted persons checks on computer.
  4. Maintains daily CAD logs.
  5. Calls wrecker services as needed.
  6. Monitors alarm systems and dispatches officers to alarms that are activated.
  7. Monitors weather conditions and notifies public of dangerous weather conditions through established procedures.
  8. Assists the public as requested.
  9. Attends certification and recertification training programs.
  10. Assists with departmental records as requested.
  11. Answers phone and dispatches after hours for city services (gas, water, electric).

MINIMUM QUALIFICATIONS:

  • Graduation from high school or equivalent
  • Working as a Certified Telecommunications Officer – to qualify as certified

SUPPLEMENTAL INFORMATION: Instructions are initially very specific, but become more general with added training and work experience. Must frequently refine existing methods and develop new techniques, concepts, or programs within established limits. All work is closely reviewed initially, but is reviewed less often with added training and work experience. Analysis usually based on precedent; however, duties occasionally require judgment for which there is no precedent. Work is performed indoors at a console, desk, or table. Must have normal use of hands and arms, normal dexterity, ability to sit for long periods. Must be able to speak, hear, understand. Must lift objects weighing less than 25 lbs. Must use console, radio, telephone, and normal office equipment (computer, copier, etc.) Communications console, CAD, LINK/NCIC computer system, radio, telephone, fax machine, copying machine, keyboard. Frequent public and internal contacts requiring tact and diplomacy are requirements of the job. Regular use of confidential information is a job requirement. Moderate. Constant. None. Must be able to work irregular hours on assigned shift. Must successfully complete required initial telecommunications training to become a certified telecommunicator during the first six months of employment; must successfully complete NCIC/LINK training during the first six months of employment; must successfully complete required training to maintain certification as a telecommunicator and to remain certified to operate LINK/NCIC system.

The City of Murray is an Equal Opportunity Employer

Salary Information: $17.85 - $23.54
Application Deadline: 07/24/2025

https://www.indeed.com/cmp/City-of-Murray,-Ky/jobs#cmp-skip-header-desktop

Scott Adair
Director of Human Resources
500 Main St
Murray, KY 42071

Phone: 2707620350
E-mail: Scott.Adair@murrayky.gov